FAQs

Mantrac Distribution Egypt – FAQs

Find answers to common questions about Mantrac Distribution, our products, partners, and services.

General Questions

1. Who is Mantrac Distribution Egypt?

Mantrac Distribution is a leading IT distributor in Egypt and part of the Mansour Group, specializing in delivering enterprise technology solutions, hardware, and software through a value-added distribution model.

2. When was Mantrac Distribution established?

Mantrac Distribution was founded in 1997, starting as a subdivision distributing IBM products and growing into a major IT distribution company in Egypt.

3. Where is Mantrac Distribution located?

The company is headquartered in Mohandessin, Giza, Egypt, serving clients across the Egyptian market.

4. What does Mantrac Distribution do?

Mantrac Distribution provides:

  • IT infrastructure solutions
  • Hardware and software distribution
  • Networking and cybersecurity solutions
  • Digital transformation services

It works through a broad network of resellers and IT partners to serve businesses of all sizes.

Products & Services

5. What products does Mantrac Distribution offer?

Mantrac Distribution offers a wide portfolio of enterprise IT products, including:

  • Servers and storage solutions
  • Networking equipment
  • Cybersecurity products
  • Cloud and data center solutions

These products come from global vendors such as Dell, Lenovo, HP, IBM, Huawei, and Fortinet.

6. What industries does Mantrac Distribution serve?

Mantrac Distribution supports multiple industries, including:

  • Banking & financial services
  • Education
  • Oil & gas
  • Healthcare
  • Manufacturing
  • Hospitality

These industries benefit from tailored IT and digital transformation solutions.

7. Does Mantrac Distribution provide digital transformation solutions?

Yes, Mantrac Distribution helps businesses adopt digital transformation (DX) by offering integrated IT solutions, infrastructure, and consulting through its partner ecosystem.

8. What is a Value-Added Distributor (VAD)?

A Value-Added Distributor (VAD) like Mantrac Distribution not only supplies IT products but also provides technical support, consulting, training, and customized solutions to its partners.

Partners & Vendors

9. Which brands does Mantrac Distribution work with?

Mantrac Distribution partners with leading global technology vendors such as:

  • Dell Technologies
  • Lenovo
  • HP
  • IBM
  • Huawei
  • Fortinet
  • Avaya
  • TrendAI
  • Ruijie Networks
  • Extreme Networks

These partnerships allow the company to deliver world-class IT solutions.

10. Is Mantrac Distribution a Fortinet Authorized Training Center?

Yes, Mantrac Distribution is a Fortinet Authorized Training Center in Egypt, providing certified cybersecurity training programs. These programs help partners and IT professionals gain advanced skills in network security, Fortinet solutions, and cybersecurity best practices, supporting the growing demand for secure digital transformation.

11. Who are Mantrac Distribution customers?

Mantrac Distribution primarily serves:

  • IT resellers
  • System integrators
  • Solution providers

These partners deliver IT solutions to SMEs and large enterprises across Egypt.

Support & Services

12. Does Mantrac Distribution provide technical support?

Yes, Mantrac Distribution offers:

  • Datacenter Implementation Services
  • Warranty services
  • Service-level agreements (SLAs)
  • Technical consulting

Through its authorized service centers and technical teams.

13. Does Mantrac Distribution offer training programs?

Yes, Mantrac Distribution provides training and enablement programs for partners to help them stay updated with the latest technologies and solutions.

14. Can businesses buy directly from Mantrac Distribution?

Mantrac Distribution operates a B2B model, meaning products and solutions are typically delivered through certified partners, resellers, and system integrators.

Business & Strategy

15. What makes Mantrac Distribution a leading IT distributor in Egypt?

Mantrac Distribution stands out because of:

  • Strong global vendor partnerships
  • Extensive partner ecosystem
  • Value-added services (technical, financial, logistical)
  • Focus on digital transformation

These factors position it as a top IT distribution company in Egypt.

16. What is Mantrac Distribution’s vision?

The company aims to supply products and solutions that are recognized for excellence in quality and value, seeking Market Leadership in all served markets we serve.

17. Is Mantrac Distribution part of a larger group?

Yes, Mantrac Distribution is part of the Mansour Group, a leading multinational conglomerate with diversified business operations.

Contact & Engagement

18. How can I contact Mantrac Distribution Egypt?

You can contact Mantrac Distribution via:

  • Official website contact form
  • Customer service hotline
  • Email or partner channels

Visit: https://www.mantrac-distribution.com/.

19. How can I become a partner or reseller?

Businesses can become partners by registering through the website or contacting the Mantrac Distribution sales team to join their partner ecosystem.